Privacy Policy

Last updated: July 2026

1. Introduction

This Privacy Policy explains how Dgen Co. Dental Care ("we", "us", "our") collects, uses, and protects information when you visit dgenco.com or use our Contact and Booking forms.

2. Information We Collect

When you submit our Contact or Booking forms, we collect the information you provide directly, which may include your name, email address, phone number, requested service, preferred appointment date/time, and any message you include. We do not ask for sensitive medical history through the website; that is collected in person at the clinic as part of your patient record.

3. How We Use Your Information

We use the information you submit to:

• Respond to your inquiry or booking request
• Contact you to confirm, reschedule, or discuss your appointment via phone, WhatsApp, or email
• Maintain basic records of patient communication

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Analytics

This website uses Google Analytics (via Google tag/gtag.js) to understand how visitors use our site, such as which pages are viewed and general traffic patterns. This data is aggregated and does not directly identify you. You can control or disable cookies through your browser settings at any time.

5. Third-Party Services

Our website links to third-party platforms including WhatsApp, Facebook, Instagram, YouTube, TikTok, and Google Maps. If you interact with these platforms, their own privacy policies apply, and we encourage you to review them.

6. Data Storage and Security

Information submitted through our forms is sent to our clinic's email/WhatsApp and is not stored in a public-facing database on this website. We take reasonable technical measures to protect this information, but no method of transmission over the internet is 100% secure.

7. Data Retention

We retain contact and booking form submissions only as long as reasonably necessary to respond to your inquiry or manage your appointment history with our clinic.

8. Your Rights

You may request to review, correct, or have your contact information deleted from our records by emailing us at dgenco.ai@gmail.com. We will respond to reasonable requests within a reasonable timeframe.

9. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children through our online forms without parental involvement. Appointments for minors are booked and managed by a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at dgenco.ai@gmail.com or via WhatsApp.